Today's bank customer is a sophisticated, demanding one compared to his counterpart I 0 years ago. The Internet has led to the increase in the number of channels for customer interaction and service

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           Case Study Project                 


Elective - Technology Management
Today's bank customer is a sophisticated, demanding one compared to his counterpart I 0 years ago. The Internet has led to the increase in the number of channels for customer interaction and service as well as interaction with suppliers. This complexity demands better solution s such as centralized solution that can give banks a holistic perspective of customers. In centralized solution s banks can constantly and efficiently keep track of customers. Explain core banking solutions.

 


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